Terms Conditions + Policies

Appointments are by request and are not confirmed until you receive confirmation from Perla Esthetics.

For mobile appointments, please provide the complete service address, parking information, gate instructions, room or unit number, and any other access details needed before the appointment.

A deposit may be required to secure your appointment.

Group bookings, bridal services, events, travel appointments, and destination services may require a 50% deposit.

Deposits are applied toward the final balance. Remaining balances for travel, group, bridal, or event bookings may be required before the service date.

Please provide at least 48 hours’ notice if you need to cancel or reschedule your appointment.

Appointments cancelled or rescheduled with less than 48 hours’ notice may result in the loss of the deposit or a cancellation fee.

No-shows may be charged the full service amount and may be required to prepay future appointments.

Group, bridal, event, and travel bookings may have separate cancellation terms.

Please be ready at your scheduled appointment time.

Late arrivals may result in a shortened service so that following appointments are not affected. The full service price may still apply.

If the delay is significant, the appointment may need to be rescheduled and may be subject to the cancellation policy.

Clients are responsible for ensuring that Perla Esthetics is permitted to enter and provide services at the requested location.

This includes hotels, resorts, vacation rentals, private residences, gated communities, event venues, boats, yachts, and other properties.

Any parking, valet, resort, venue, entry, or outside-provider fees are the client’s responsibility unless otherwise arranged in advance.

If access is denied or the service cannot be performed because of property or venue restrictions, the appointment may be treated as a late cancellation.

Clients staying at hotels or resorts are responsible for confirming that outside service providers are permitted on the property.

Perla Esthetics is not responsible for hotel or resort policies that prevent entry or in-room services.

Any parking, valet, access, or outside-provider fees may be added to the appointment total.

Clients must disclose relevant medical conditions, medications, allergies, pregnancy, recent cosmetic procedures, prescription skincare products, and known skin sensitivities before treatment.

Perla Esthetics reserves the right to modify, postpone, discontinue, or decline a service if a treatment is considered inappropriate or unsafe.

Clients experiencing contagious illness, active skin infections, open wounds, severe sunburn, or other conditions that may interfere with treatment should reschedule their appointment.

Every client’s skin is different.

Treatments and products are selected according to individual skin needs, but specific results cannot be guaranteed.

Temporary redness, sensitivity, dryness, peeling, tenderness, irritation, or breakouts may occur following certain treatments.

To maintain a peaceful and safe treatment environment, please limit additional guests whenever possible.

Children who require supervision must have another responsible adult present during the appointment.

One person should serve as the primary contact for group, bridal, and event bookings.

Minimum booking amounts, travel fees, deposits, or advance payment requirements may apply.

Final guest counts and service selections may be required before the event date.

Travel fees may apply for appointments outside the standard Orlando service area.

Destination bookings may require minimum service totals, advance payment, transportation expenses, parking or valet fees, lodging when applicable, or other necessary travel expenses.

All travel requirements and pricing will be discussed before the booking is confirmed.

Gift certificates and promotional offers are subject to their individual terms.

Promotions may not be combined unless otherwise stated.

Gift certificates are not redeemable for cash except where required by law.

Clients are responsible for securing jewelry, valuables, and personal belongings.

Perla Esthetics is not responsible for lost, misplaced, or damaged personal items.

Perla Esthetics provides professional esthetic services only.

Inappropriate, unsafe, threatening, discriminatory, or sexually suggestive behavior will result in immediate termination of the appointment.

Payment may still be due for the reserved appointment time.

By booking an appointment with Perla Esthetics, you acknowledge that you have reviewed and agree to these policies.